Scheduling:
Cast Members applying for hourly roles at the Disneyland® Resort should be aware of the following availability requirements:

• Full-time Roles with benefits: Full availability during the week and/or weekends
  
  
• Part-time Roles: Available to work peak seasons, as well as Friday nights, weekends and nights for special events during non-peak seasons.
  
  
• Seasonal Roles: Available to work for the peak seasons of Christmas, Easter, and summer.
  
  

Principles of seniority are used for scheduling purposes for all roles.

Transportation
Reliable transportation to and from work is necessary. Ample transportation time should always be allotted, especially when utilizing public transportation. Due to extended operational hours during peak times, please make sure that public transportation or carpooling, if required, is an option. A Commuter Assistance program, including carpools and metrolink options, is available.

Appearance - The Disney Look
As a Cast Member, you are part of the show at the Disneyland® Resort. Therefore you will need to follow the Disney Look, a set of appearance guidelines that are designed to complement both Cast Members and their work environment. Designed with both costumed and non-costumed Cast Members in mind, the Disney Look creates an appearance that is clean, natural, polished and professional. Additionally, as part of their role Cast Members may be required to wear a costume issued from our Costuming department.

Requests for an exception to the Disney Look policy for medical reasons must be presented to the Health Services Department with supporting medical documentation. A copy of the request and medical information will be retained at Health Services. A statement of approved restrictions will be issued at Health Services to be delivered to your manager.

Any requests for an exception to the Disney Look policy for religious beliefs or questions regarding the accommodation of medical restrictions or religious beliefs must be directed to the Cast Image and Appearance office or the Human Resources representative.

The Disney Look may include, but is not limited to, the following requirements:

Any candidate with intentional body alteration or modification for the purpose of achieving a visible, physical effect that disfigures, deforms or similarly detracts from a professional image is prohibited. Examples: visible tattoos, brands, body piercing (other than traditional ear piercing for women), earlobe expansion, tongue piercing or splitting, tooth filing and acquiring visible, disfiguring skin implants.

For males, hair must be cut above the ear and off the back of the collar with no defined cut or lines and must be a natural color. Males should be clean-shaven and may have a mustache that should not extend past the corners of the lip. No earrings, necklaces or bracelets may be worn. One ring on each hand and a wristwatch are acceptable.

For females, the Disney Look means hair must be one natural shade although subtle highlighting is permitted as long as it creates a uniform look over the whole head. Shaving of the head or any portion of the head or eyebrows is not permitted. Makeup should be natural looking and lightly blended. Earrings may be post-style, no larger than a quarter and necklaces and bracelets are not allowed in costumed areas. One ring on each hand and a wristwatch are acceptable. Fingernails may be one-fourth of an inch beyond the fingertip and a clear or natural polish may be worn in most areas.

We recommend that applicants dress in business casual attire for the interview process.

For hourly roles: well-groomed, clean clothes with a neat appearance.

For professional roles: standard business or office attire is appropriate.