HEARING DISABILITIES

A pad of paper and pens/pencils are readily accessible at each location for Cast Members to use, if necessary, to communicate with Guests. Cast Members with abilities in sign language can be identified by the appropriate language pin.

Assistive Listening Devices

Assistive Listening Systems use a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. These are recommended for Guests with mild to moderate hearing loss. Receivers are available at the Guest Relations lobby. A $25 refundable deposit is required (and item must be returned on the same day for refund).

Assistive Listening Systems operate at the following attractions:

• It's Tough to Be a Bug
• Lion King Theater
• Grandmother Willow's Grove
• Kilimanjaro Safaris
• Wildlife Express
• Theater in the Wild
• Caravan Stage
• Conservation Station
• Dinosaur (pre-show only)
• Kali River Rapids (queue only)

Written Aids

Guest Assistance Packets containing dialogue, narrations, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host or hostess at the attraction for assistance.

Telephones

Pay phones equipped with amplified handsets are available throughout the Walt Disney World® Resort. Consult the Disney's Animal Kingdom® Theme Park guidemap for locations.

Pay phones equipped with a text typewriter (TTY) are available at the following locations:

• Main entrance next to Guest Relations
• Safari Village opposite Flame Tree Barbecue
• Restaurantosaurus
• Harambe Village in Tusker House
• Conservation Station
• Asia area restrooms

A TTY is also available at the Guest Relations lobby.

Sign Language

If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. However, interpreted performances are currently available on a rotating basis as follows:

Disney-MGM Studios - Sundays, Wednesdays
Magic Kingdom® Park - Mondays, Thursdays
Epcot® - Tuesdays, Fridays
Disney's Animal Kingdom Theme Park - Saturdays

Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule. Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.

Please contact Guest Relations for further information on sign language services.

Reflective Captioning

Reflective captioning is available at many theater-type attractions at the Walt Disney World Resort. This innovative technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guests.

To use this system, Guests should contact a host or hostess at the attraction. This service is currently available at:

• It's Tough to Be a Bug

Video Captioning

Caption-ready monitors are available at many attractions. These monitors are designated with a "CC" Symbol and can be activated only by remote control. Activators are available at the Guest Relations lobby and require a $25 refundable deposit (item must be returned on the same day for refund).

Video captioning is currently available at:

• Dinosaur (pre-show only)
• Conservation Station Interactive Area
• Kilimanjaro Safaris (queue area only)
• Pangani Forest Exploration Trail (designated exhibits)

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.