HEARING
DISABILITIES
A pad
of paper and pens/pencils are readily accessible at each location
for Cast Members to use, if necessary, to communicate with Guests.
Cast Members with abilities in sign language can be identified
with the appropriate language pin.
Assistive Listening Devices
Assistive
Listening Systems utilize a lightweight wireless device that receives
an infrared signal (an invisible beam of light) from overhead
transmitters at certain locations in order to amplify sound. These
are recommended for Guests with mild to moderate hearing loss.
Receivers are available at Guest Relations in Innoventions (east
side). A $25 refundable deposit is required (must return item
on the same day for refund).
Assistive
Listening Systems operate at the following attractions:
-
Universe of Energy: Ellen's Energy Adventure
- Wonders
of Life: Cranium Command; "The Making of Me"; "Goofy About Health"
- Test
Track: Briefing Rooms; Demonstration Area
- The
Living Seas: Theaters
- The
Land: The Circle of Life; Food Rocks
- Imagination!:
"Honey, I Shrunk the Audience"
- Canada:
"O Canada!"
- France:
"Impressions de France"
- The
American Adventure: The American Adventure; America Gardens
Theatre
- Germany:
Biergarten
- China:
"Wonders of China"
- Norway:
Maelstrom Theater
- Millennium
Village: Certain Attractions
- Innoventions:
Certain Attractions
Written Aids
Guest
Assistance Packets containing dialogue, narrations, flashlights,
and pen and paper are available at or near the performance areas
or entrances for most shows and attractions. Guests should contact
a host/hostess at the attraction for assistance.
Telephones
Pay
phones equipped with amplified handsets are available throughout
the Walt Disney World® Resort. Consult the Epcot map for locations.
Pay phones equipped with a text typewriter (TTY) are available
at:
-
Bus parking
- Spaceship
Earth - Global Neighborhood
- Innoventions
East breezeway
- Innoventions
West breezeway
- Odyssey
Center
- China
Plaza
- The
American Adventure - Liberty Inn
- Morocco
- International
Gateway
- Millennium
Village
A TTY
is also available at Guest Relations in Innoventions (east side).
Sign Language
If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. However, interpreted performances are currently available on a rotating basis as follows:
-
Disney-MGM Studios - Sundays, Wednesdays
- Magic
Kingdom® Park - Mondays, Thursdays
- Epcot
- Tuesdays, Fridays
- Disney's
Animal Kingdom® Theme Park - Saturdays
Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule. Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.
Reflective Captioning
Reflective
captioning is available at many theater-type attractions at the
Walt Disney World Resort. This innovative technology utilizes
an LED display to project desired captions onto an acrylic panel
positioned in front of the Guests.
To
use this system, Guests should contact a host or hostess at the
attraction. This service is currently available at the following
locations:
-
The Living Seas - Theaters
- The
Land - "The Circle of Life"
- The
Land - Food Rocks
- Imagination!
- "Honey, I Shrunk the Audience"
- Wonders
of Life - Cranium Command
- Wonders
of Life - "The Making of Me"
- The
American Adventure
- Canada
- "O Canada!"
- China
- "Wonders of China"
- France
- "Impressions de France"
- Norway
- Maelstrom Theater
Video
Captioning
Caption-ready
monitors are available at many attractions. These monitors are
designated with a "CC" Symbol and can only be activated by remote
control. Activators are available at Guest Relations in Innoventions
(east side) and require a $25 refundable deposit (must return
item on the same day for refund).
Video
captioning is currently available at:
-
The Land - "The Circle of Life" (Pre-show only)
- The
Living Seas - Sea Base Alpha
- Wonders
of Life - Frontiers Exhibit Area
- Test
Track (Pre-show only)
NOTE:
NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
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