HEARING
DISABILITIES
A pad
of paper and pens/pencils are readily accessible at each location
for Cast Members to use, if necessary, to communicate with Guests.
Cast Members with abilities in sign language can be identified
by the appropriate language pin.
Assistive Listening Devices
Assistive
Listening Systems use a lightweight wireless device that receives
an infrared signal (an invisible beam of light) from overhead
transmitters at certain locations in order to amplify sound. These
are recommended for Guests with mild to moderate hearing loss.
Receivers are available at the Guest Relations lobby. A $25 refundable
deposit is required (item must be returned on the same day for
refund).
Assistive
Listening Systems operate at the following attractions:
- Theater
of the Stars
- The
Magic of Disney Animation
- Voyage
of the Little Mermaid
- Backlot
Theater
- Jim
Henson's Muppet*Vision 3D
- Indiana
Jones Epic Stunt Spectacular!
- ABC
Sound Studio
- Sci-Fi
Dine-In Theater Restaurant
- FANTASMIC!
- Disney's
Doug Live!
- The
Great Movie Ride (preshow only)
Telephones
Pay
phones equipped with amplified handsets are available throughout
the Walt Disney World® Resort. Consult the Disney-MGM Studios
map for locations.
Pay
phones equipped with a text typewriter (TTY) are available at
the following locations:
-
The Hollywood Brown Derby
- Opposite
Star Tours
- Kennel
- First
Aid
- Opposite
Studio Catering Company
- Opposite
the Twilight Zone Tower of Terror
A TTY
is also available at the Guest Relations lobby.
Written Aids
Guest
assistance packets containing dialogue, narrations, flashlights,
and pen and paper are available at or near the performance areas
or entrances for most shows and attractions. Guests should contact
a host or hostess at the attraction for assistance.
Sign Language
If
requested, the Walt Disney World Resort provides Sign Language
interpretation for our Guests at live Theme Park shows with a
minimum of seven days notice. However, interpreted performances
are currently available on a rotating basis as follows:
Disney-MGM
Studios - Sundays, Wednesdays
Magic
Kingdom® Park - Mondays, Thursdays
Epcot® - Tuesdays, Fridays
Disney's Animal Kingdom® Theme Park - Saturdays
Guests
can request this service by calling Walt Disney World Resort Information
at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will
be contacted prior to their visit with an appropriate show schedule.
Arrangements can also be requested for other events and shows
with a minimum of two weeks notice. There is no cost to our Guests
for this service.
Reflective Captioning
Reflective
captioning is available at many theater-type attractions at the
Walt Disney World Resort. This innovative technology utilizes
an LED display to project desired captions onto an acrylic panel
positioned in front of the Guest.
To
use this system, please contact a host or hostess at the attraction.
This service is currently available at:
- Jim
Henson's Muppet*Vision 3D
- Voyage
of the Little Mermaid
- The
Magic of Disney Animation
- FANTASMIC!
Video Captioning
Caption-ready
monitors are available at many attractions. These monitors are
designated with a "CC" Symbol and can be activated only by remote
control. Activators are available at the Guest Relations lobby
and require a $25 refundable deposit (item must be returned on
the same day for refund).
Video
captioning is currently available at:
- The
American Film Institute Showcase
- The
Twilight Zone Tower of Terror (Pre-show only)
- Disney-MGM
Studios Backlot Tour (Prop Warehouse-Shuttles queue only)
- Jim
Henson's Muppet*Vision 3D (Pre-show only)
- Star
Tours (Boarding area only)
- ABC
Commissary
- Disney's
Doug Live! (Pre-show only)
- Backstage
Pass
- The
Magic of Disney Animation (Video wall only)
NOTE:
NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
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