HEARING DISABILITIES

A pad of paper and pens/pencils are readily accessible at each location for Cast Members to use, if necessary, to communicate with Guests. Cast Members with abilities in sign language can be identified by the appropriate language pin.

Assistive Listening Devices

Assistive Listening Systems use a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. These are recommended for Guests with mild to moderate hearing loss. Receivers are available at City Hall in the Magic Kingdom Park. A $25 refundable deposit is required (item must be returned on the same day for refund).

Assistive Listening Systems operate at the following attractions:

• Castle Forecourt Stage
• Mickey's Toontown Fair - Judges' Tent
• Country Bear Jamboree
• "The Diamond Horseshoe Saloon Revue"
• Sunny Eclipse at Cosmic Ray's Starlight Cafe
• The Hall of Presidents
• Legend of the Lion King
• The ExtraTERRORestrial Alien Encounter
• The TimeKeeper
• Walt Disney's Carousel of Progress
• Galaxy Palace Theater
• The Enchanted Tiki Room

Telephones

Pay phones equipped with amplified handsets are available throughout the Walt Disney World Resort. Consult the Magic Kingdom Park map for locations.

Pay phones equipped with a text typewriter (TTY) are available at the following locations:

• Transportation and Ticket Center east gate
• Main St. Railroad Station lower level
• First Aid
• Frontierland/Adventureland breezeway (between The Diamond Horseshoe and Island Supply)
• Splash Mountain
• Enchanted Grove
• Peter Pan
• Ursa's Major Minor Mart

A TTY is also available at Guest Relations in City Hall.

Written Aids

Guest Assistance Packets containing dialogue, narrations, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attraction for assistance.

Sign Language

If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. However, interpreted performances are currently available on a rotating basis as follows:

Disney-MGM Studios - Sundays, Wednesdays
Magic Kingdom Park - Mondays, Thursdays
Epcot® - Tuesdays, Fridays
Disney's Animal Kingdom® Theme Park - Saturdays

Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule. Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.

Reflective Captioning

Reflective captioning is available at many theater-type attractions at the Walt Disney World Resort. This innovative technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guest.

To use this system, Guests should contact a host or hostess at the attraction. This service is currently available at:

• Country Bear Jamboree
• The Hall of Presidents
• The TimeKeeper
• Legend of the Lion King

Video Captioning

Caption-ready monitors are available at many attractions. These monitors are designated with a "CC" Symbol and can be activated only by remote control. Activators are available at City Hall and require a $25 refundable deposit (item must be returned on the same day for refund).

Video captioning is currently available at:

• Walt Disney's Carousel of Progress (Pre-show only)
• The TimeKeeper (Pre-show only)
• The ExtraTERRORestrial Alien Encounter (Pre-show only)
• Mickey's Toontown Fair - Judges Tent
• Space Mountain (Pre-show only)

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.